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 Customer Service |
 Service Network
While committing to provide high quality products to customers, Shuanglong also abide by the service concept of” Creating Value for Customers”, to offer high grade service. We have established three branch offices in Beijing, Jinan and Guangzhou.
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Service Items
□ Technic Training □ Installation and Debugging □ Equipment Evaluation
□ Trouble Solving □ Repairing and Maintaining □ Upgrading and Improving
Promises to After-sale service quality
□ When the contract is signed, we will appoint our technician to assist customers in installation and debugging without any charge；
□ Guarantee to repair in one year without charge, after guarantee period, we will provide technology support freely；
□ Schedulely visit customers to make sure our products are function normally；
□ Life time contact with customers and listen to their opinion to perfect product quality；
□ Service hotline working 24 hours and will make out solving suggestion in 24 hours. In case of to be dealt with on scene, we will dispatch professional technician and guarantee no withdraw leave the problem unsolved. |
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